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About Air Austral
Air Austral was created in 1975 under the name Réunion Air Service, the first commercial airline in Reunion. Its rapid development was made possible by serving Mayotte aboard a 32-seater aircraft, which at the time had very little competition. In 1986, the company became Air Réunion to finally take the name of Air Austral in 1990. It was not until 2003 that the company began to make long-haul trips and especially to Paris. Today, it provides links to various countries in Europe, Asia and the Indian Ocean and has been part of the Vanilla Alliance since 2015, which includes: Air Madagascar, Air Mauritius and Air Seychelles. Air Austral’s fleet is made up of 9 aircraft from the Boeing and ATR manufacturers.
Air Austral is a French airline with its headquarters at Roland Garros Airport in Sainte-Marie, Réunion, France.
This airline flies to many destinations including Saint Denis, Saint Pierre, Moroni, Paris, Chennai, Antananarivo, Nosy Be, Toamasina, Dzaoudzi, Mahe, Johannesburg and Bangkok.
For passengers who want to explore this part of the Indian Ocean Air Austral is a great choice. The airline’s main base of flight operations is Roland Garros Airport.
They operate scheduled services from Réunion to metropolitan France, South Africa, Thailand, India and a number of destinations in the Indian Ocean. The airline also operates to the Comores, Madagascar, France, Thailand, South Africa, Seychelles and Mauritius giving a total of 18 airports on it’s network Air Austral Indian Ocean Flights. With Paris being the European gateway to Reunion (which is where they are based) passengers have to travel via Charles de Gaulle in order to get there.
The fleet consists of ATR 72s, Boeing 737s and Boeing 777s.
One of the airline’s partners is EWA Air which is their airline subsidiary in Mayotte. In connection with Air Austral flights Reunion-Dzaoudzi, EWA serves with the ATR 72-500.
You free checked baggage allowance will be indicated on your ticket and booking confirmation, however, you can use the following guidelines for each cabin:
For long-haul flights:
Loisirs cabin: 25kg
Confort cabin: 35kg
Club Austral cabin: 40kg
For flights between Reunion and Guangzhou:
Loisirs cabin: 2 x 23kg
Confort cabin: 2 x 23kg
Club Austral cabin: 2 x 32kg
For regional flights:
Loisirs cabin: 25kg
Confort cabin: 30kg
Club Austral cabin: 40kg
For flights between Saint-Pierre and Rodrigues:
Any item of checked luggage should not exceed 180 x 80 x 40 cm.
Passengers are permitted 1 x carry-on bag, weighing a maximum of 10kg. It must fit within the dimensions of 55 x 45 x 20cm.
The Economy class on this airline is branded and called Loisirs, which provides a cheap, economic and stylish flight.
Economy Class Facilities
Passengers receive a pillow and blanket on their flights to allow for a more comfortable and relaxing sleep. There will also be an amenities kit containing headphones, toothbrush, eye mask and socks. Passengers in economy can enjoy the entertainment system from their personal 23 inch personal sreen.Drinks and food are offered during the flight.
Economy Class Seats
Passengers get 83cm of legroom in economy class seats, with a 115 degree recline.
Premium Economy Class
Confort is this airlines name for their premium economy class, which provides flyers with a comfortable and refined flying experience. This provides a high-standard service for your flight at a great price.
Premium Economy Class Facilities
Upon boarding, passengers will receive a glass of champagne, or non-alcoholic beverage should you prefer. Passengers will also enjoy a high-quality meal, if the duration of their flight allows for it. Passengers in premium economy also enjoy priority check-in, and priority checked baggage reclaim.
On long haul flights, Confort Class passengers will have access to the airport lounges at Saint-Denis Roland Garros and Paris CDG airports.
Premium Economy Class Seats
Premium economy seats are more spacious and more luxurious, allowing you to relax more easily during your flight.
Club Austral is the name for this airlines’ business class, and provides an experience which is prestigious and intimate.
Business Class Facilities
Passengers can enjoy inflight entertainment from their personal 26-inch screen, including movies, music and games (newspapers and magazines are also available on request). There is no need to have to search for a flight attendant or call out in business class, simply use your remote control to request their attention.
A world-class meal is served on board, providing your flight duration is long enough. This will include many different options, and be served alongside a premium drinks menu.
In Club Austral, there is a personal cloakroom service and a premium amenity kit. As with premium economy, passengers in business can also enjoy the airport lounges at Saint-Dennis Roland Garros, Reunion and Paris CDG, along with priority check-in, boarding and baggage reclaim.
What are the Business Class Seats Like?
Seats in business have a 180 degree recline, meaning it converts into a flat bed of 186cm. More space between rows means you enjoy your own personal space.
There is currently no first class facilities available with this airline. For a premium experience which is closest to first class, passengers should choose Club Austral, this airlines’ business class.
Frequent Flyer Program
Air Austral operates a frequent flyer program called Capricorn to reward regular passengers with the airline.
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Air Austral Web Check-in
Air Austral services allow you to check in online 24 hours before your flight. When you register online, you can choose your seat, and receive directly by mail your ticket to print. If you have luggage to check in, you can avoid long queues and leave your suitcase at the Air Austral luggage counter at the airport.
Please note that online check-in is not available to guests traveling with a baby, registered as a group, needing assistance or traveling with an animal. For long-haul flights, it is essential to arrive at least one hour before the departure time and 30 minutes before the Air Austral flight for regional flights.