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About Air Astana
Air Astana, sometimes called Air Astana Airlines, is the principal airline and the flag carrier of the Republic of Kazakhstan, based in Almaty, Kazakhstan. The airline operates scheduled domestic and international services on 64 routes from its main hub, Almaty International Airport, and from its secondary hub, Astana International Airport. Air Astana is a joint venture between Kazakhstan’s sovereign wealth fund Samruk-Kazyna and BAE Systems.
In 2018, Air Astana announced the launch of its subsidiary airline, FlyArystan.
Air Astana is located in the largest city in the country: Almaty. The airline’s home base can also be found in this city. Almaty airport has the IATA code ALA. The Astana International Airport (IATA Code: TSE) is another Air Astana hub. The company, which operates as a public limited company, saw the light of the airline world in September of 2001. This happened as a successor to the Air Kazakhstan, which had to go bankrupt. Air Astana manages many destinations within Kazakhstan, but also serves airports in Asia and Europe. The airline’s top destinations include London, Frankfurt, Beijing, Hong Kong and Moscow. Air Astana flies both nationally and internationally and offers passengers short-haul and long-haul flights. The airline also carries cargo, but this is only a small part of the business. Skytrax has already awarded Air Astana several times: The airline is considered the best airline in Central Asia and India and has earned 4 Skytrax points through great service.
The Air Astana fleet consists of 36 planes that fly to 65 destinations as of September 2019. Air Astana has expanded its route network by covering all major cities in the region with short-haul flights using its geographical advantage. Air Astana in Central Asia and the Caucasus will be operated in Bishkek, Tashkent, Baku and Tbilisi via Almaty and Astana. Flights to Dushanbe are now being implemented in Almaty and will be operated from Astana in the summer of 2016. Air Astana has set its last stop in Kiev in 2013 from Almaty to Kiev three times a week. Launching the flights, Air Astana has become a major air carrier to Central Asia and to faraway Ukraine and Ukraine. Wide regional network connects all major cities in the region via short and long haul flights to Beijing, Seoul, Hong Kong, Kuala Lumpur, Bangkok, Delhi, Abu Dhabi, Dubai, Istanbul, Frankfurt, London, Tehran and other cities.
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Air Astana Baggage
Passengers in Economy Class are permitted 1 x 8kg of hand baggage.
Passengers in Business Class are permitted 2 x 8kg of hand luggage.
Each piece of hand luggage must not exceed the dimensions of 56 x 45 x 25cm. In addition to the allowances above, passengers are permitted one personal item. This is an item such as a camera, a coat, a small handbag or laptop bag or a collapsible stroller.
Passengers in travelling in Business Class or Economy Sleeper are permitted 30kg of checked luggage.
Passengers in travelling in Economy Class are permitted 20kg of checked luggage.
Visit the Air Astana website for more information on baggage allowance if you have purchased a MyCHOICE fare or Special Baggage Allowance offer.
Air Astana Check-In Information
Passengers can check in online via the Air Astana website. This service will be open between 24 hours and 1 hour before your scheduled departure time.
The deadline to check in at the airport is 40 minutes before the flight departure for domestic and international flights, apart from those departing Kuala Lumpur, Dubai, Delhi and Istanbul Airports, where the deadline is 60 minutes.
|Azerbaijan||Heydar Aliyev International Airport||GYD|
|China||Beijing Capital International Airport||PEK|
|China||Hong Kong International Airport||HKG|
|China||Ürümqi Diwopu International Airport||URC|
|Egypt||Sharm El Sheikh International Airport||SSH|
|France||Charles de Gaulle Airport||CDG|
|Georgia||Tbilisi International Airport||TBS|
|India||Indira Gandhi International Airport||DEL|
|Kazakhstan||Almaty International Airport||ALA|
|Kazakhstan||Nursultan Nazarbayev International Airport||TSE|
|Kazakhstan||Oral Ak Zhol Airport||URA|
|Kazakhstan||Shymkent International Airport||CIT|
|Kyrgyzstan||Manas International Airport||FRU|
|Malaysia||Kuala Lumpur International Airport||KUL|
|Netherlands||Amsterdam Airport Schiphol||AMS|
|Russia||Kazan International Airport||KZN|
|Russia||Domodedovo International Airport||DME|
|Russia||Omsk Tsentralny Airport||OMS|
|Russia||Roschino International Airport||TJM|
|Russia||Koltsovo International Airport||SVX|
|South Korea||Incheon International Airport||ICN|
|Ukraine||Boryspil International Airport||KBP|
|United Arab Emirates||Dubai International Airport||DXB|
|United Kingdom||Heathrow Airport||LHR|
|Uzbekistan||Tashkent International Airport||TAS|
|Vietnam||Tan Son Nhat International Airport||SGN|
Class Fares Information
Air Astana operates a 2 class service, Business and Economy, on all aircraft, and Economy Sleeper on its Boeing 757 fleet. The Boeing 767 and 757 are equipped with the individual in-flight entertainment system supplied by RAVE in both cabins. On other aircraft, it offers hand-held personal entertainment systems in the business class of all flights longer than 3 hours. Hot meals and alcoholic beverages are offered on all flights in Business, Economy, and Economy Sleeper. Air Astana has recently opened its lounge “The Shanyrak”, the only airline lounge at the Astana International Airport.
Our newly designed B767 and B757 economy cabins give you a feeling of extra space and freedom, providing generous legroom and greater comfort. Personal in-seat entertainment allows passengers to choose their own films, audio, television programmes, games, podcasts and more, using a 9-inch touch-screen display. Added to that, our specially designed mood lighting changes the atmosphere during the flight to help reduce jet lag.
Enjoy a warm meal onboard with a focus on traditional ingredients and flavours specific to regional cuisines from across Central Asia, Arabia, Asia and all corners of Europe. The menus are designed with freshness, nutrition and a wide variety of tastes in mind. Enjoy watching your favourite TV shows and recent movies with Air Astana’s in-flight entertainment system. Stay connected with Wi-Fi connectivity on board. On top of all this, economy passengers will receive an amenity kit for a more comfortable flight.
Premium Economy Class
Premium Economy Class Facilities
With the Premium Economy Class “Economy Sleeper Class” passengers will receive access to the Shanyrak, Air Astana’s dedicated Business Class lounge at Astana International Airport; as well as appointed business class lounges in London, Frankfurt, and Paris. Travellers will receive 30 kilos of check-in baggage, priority check-in, boarding and disembarkation. Along with pre-assigned seating, business class amenity kit and a fully changeable and refundable ticket.
What is Premium Economy Class Seating like?
For more comfort, Air Astana offers the Economy Sleeper Class (only available on selected flights) allows passengers to enjoy more personal space and privacy in the dedicated and partitioned section in the front of the economy class cabin. With a guaranteed row of three economy class seats for each guest, passengers will be able to relax with new heights of comfort, all for just a little bit more than a full economy class fare. When the time comes to sleep, the row of seats is transformed with a mattress layer and a luxurious duvet and pillow set, ensuring a sound night’s sleep.
Flying Air Astana Business Class guarantees it will never be. Comfortable and spacious seat pods, relaxing environment, personal in-flight entertainment are just a few of the perks of flying Business Class with Best Airline in Central Asia and India.
Business Class Facilities
Onboard you can take your choice in a wide selection of latest movies, popular TV programs and various music genres available with our personal KCTV entertainment systems (only available on Boeing 767 aircraft). An extensive variety of newspapers and magazines will help you stay tuned with current events around the globe. Keep your senses uplifted with innovative menus by Air Astana catering team who delivers the best flavours from across the world. Enjoy the business class amenity kits to give you that extra little comfort.
Prior to boarding Business Class, passengers will be granted access to business lounges around the world which is another opportunity to relax and refresh your mind on the way to business and adventure.
What is Business Class seating like?
Rejuvenate on your way to business or adventure by relaxing on a fully flat-bed seat (only available on Boeing 767 aircraft).
Air Astana Web Check-in
Online Check-in is at 24 hours and 60 minutes prior to the departure departure at all departure airports in Air Astana route network. Unaccompanied Minors, passengers with an extra seat and passengers on a stretcher.
With Web Check-in, you can check in for your flight and check in passengers traveling with you, select your seat on the plane, complete your personal details required by the customs services and print your boarding pass. If you are on the same booking or even on different bookings, you can add them to check-in and be seated together. On domestic flights, boarding on a first come, first served basis (you can not select your seat for these flights).
You are allowed to enter the country. For these flights, Air Astana has to check the data before allowing you to board the plane, and you can use Web Check-in to enter the data. You can still check in online even if you do not have the data, but you want to get the data at the airport before you can get your boarding pass.
At the end of Online Check-in, a boarding pass is issued and sent to you as PDF file via your e-mail. If you pass the opportunity to print the boarding pass, you can get your boarding pass at the check-in desk at the airport before the check-in deadline.
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