The Flag Carrier of Poland, LOT Polish Airlines is an airline established much before, in 1929 and ever since successfully carrying out its operation. This LOT Polish Airlines is in fact one of the oldest Airlines, which is still carrying its operation. The LOT Polish Airlines have won several rewards and recognitions owing to its services and among numerous ones, the award "Best Airline in Eastern Europe" 2008, 2009 and 2010 in the ranking of the magazine Global Traveler is one of them. Such is the recognition of the airlines, that it has been hailed as one of the safest airlines in the world.
LOT Polish Airlines Destinations and fleet information
The LOT Polish Airlines ever since the launch has expanded its network and today carrying its operation all over the world. Using a fleet of around 45 aircrafts, the airlines are carrying a complex network of around 60 destinations.
The fleet information includes 45 aircrafts which are namely 3 Boeing 737-400, 10 Bombardier Q400, 6 Embraer E-170, 14 Embraer E-175, 6 Embraer E-195 and 6 Boeing 787-8.
Features and facilities available with LOT Polish Airlines
The LOT Polish Airlines runs several loyalty programs and lounges for its passengers. LOT utilizes the frequent-flyer programme of Lufthansa called Miles & More and even some of the facilities to all non-basic Miles & More status levels are offered lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.
LOT Polish Airlines Baggage Information
With some of the exclusive offers available for the travelers from LOT Polish Airlines, now there is no longer need to any type of restriction carrying your baggage. You can, in fact, avail the service ‘my extra luggage’, which allows you to take up to 12 hours before the planned trip. Even, the passengers tend to receive a discount of 20% with the ‘my Extra Luggage’.
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Ali
2017-11-13 01:21:34
Newark to Cluj via Warsaw. Worst experience flying out of Newark airport. The airline decide to hold up an entire flight to Warsaw because they had some VIP's coming and being delayed. They make all passengers wait and part ways to ensure the VIP's are getting their preferential treatment. Such a rude and inconsiderate treatment. Not to mention a lot of people around me are counting on getting there on time for their connecting flights. As for me, I'm taking this trip to go to my father's funeral, and missing a connecting flight will mean I will literally delay the funeral. I don't know if I am angry, disappointed or extremely sad. This has showed again how our country is upside down and how money and fame will make your life count. As for the rest of us, we don't matter dear LOT airline.
Stanner
2017-11-13 01:20:58
Warsaw to Lviv. My 12:55pm flight was first delayed a few hours and then they drove us to the plane via bus where we sat on the tarmac in a bus only to be driven back to the terminal and told the flight was to be cancelled and they were unable to find any flights so I had to do a overnight stay over which at least they paid for. The cancellation process was disorganized and no one was there to help me know what to do or where to go next. We were left on our own to figure it out. Eventually an hour later I finally found a LOT rep to tell me what was going on and what to do. Total mad house. Most unprofessional thing I ever saw. Secondly, during my departure waits to Lviv and back, all I ever heard was a steady stream of delay announcements. I was terrified my return connection back to the US would be delayed. Food was terrible and in flight entertainment was about 20movies to choose from. This airline is the most unprofessional circus operation I have ever seen in my life and I recommend only flying them if you don't have to be anywhere on time. Delays and cancellations are what they excel at. The worst experience of my life.
Mallen
2017-11-13 01:17:23
Odessa to Zurich via Warsaw. Very friendly staff, clean, professional. On time and I was statisfied. I flew from Odessa to Warsaw, had a night there and then to Zurich. The price was really good - I can recommend them.
Roper
2017-11-13 01:15:34
New York to Tel Aviv via Warsaw. Do not book a ticket here. We booked flights right before a holiday, and LOT Polish Airlines cancelled the day before our flight. Didn't even call, just sent a vague email for us to figure out on our own. We booked our tickets months in advance and to book a day before is crazy expensive and stressful. Do not use this airline.
Blagojevic
2017-11-13 01:13:15
Szeczin to Belgrade. Today 4 Octobar I missed my conecting fly From Belgrade to Rzeszow. Fly from Belgrade depart later 30min and beacuse of this I miss next fly to Rzezsow. And I now need to wait in Warsaw 6hrs. Problem is not waiting, the problem is the airline staff. They are not friendly, and they don't won't listen. I ask 3 times what happen with my flight, no information. After that I must wait bus for passport control, there is not any bus for faster transfer? I travel a lot, I'm a professional volleyball player, and I have problem with flights but not something like this without communication. Very, very bad - I'm now here on airport waiting my flight.
Reeten
2017-11-13 01:11:37
Zurich to Bucharest via Warsaw. Both flight legs without any problem, nice drink and food service and enough space (good pitch). Seats very comfortable. Headrest adjustable. Priority boarding and baggage tags respected. First leg on time and early arrival, second 50 minutes delayed boarding but having just a 10 minutes delay at landing. The boarding delay was not handled well in WAW airport. I left 15 minutes before primary boarding time LOT Lounge (Schengen side) to cross boarder control into non-Schengen transit area. Arriving 5 minutes before boarding should start at the gate. 5 minutes after official boarding time a delay of 10 minutes was shown on the gate screens, adding every 10 minutes 10 minutes more. No verbal communication out the delay, only in the airplane before takeoff. Due to the manner how LOT was dealing with the delay, I was standing about 55 minutes at the gate instead of being able to use longer or again the lounge. Not very satisfactory
Reeten
2017-11-13 01:10:24
Both flights on time. A very good hard product again and on time performance. Weaker soft factors than on the way to Bucharest. On both legs the pursers were less interacting and courteous as on the flights some days before. And this makes a major difference. Nevertheless a good flight experience. As I was booking late, PE was even cheaper than normal Economy.
Ali
2017-11-13 01:08:59
Frankfurt to Los Angeles via Warsaw. The meals on my flight to Los Angeles were inedible. The quality was by far substandard. The selection of inflight movies is extremely limited and the choices are outdated movies only. LOT needs to improve greatly, if they want my repeat bussiness.
Andreas
2016-08-31 21:56:02
LOT is in general more or less ok (besides seats, food, friendliness, punctuality - but at least safety quite ok). However, if issues arise it turns out to be a problem. I made such experience twice. The latest was in October 2014, a flight from Krakow via Warsaw to London. The flight from Krakow to Warsaw (very early in the morning) was cancelled due to foggy weather. LOT wanted me to book for the next morning (again very early). The forecast was obviously again foggy weather on BBC. LOT did not listen to me. So I requested to go the same day, later on, through FRA or MUC with LH. They said there were no free or available seats from FRAMUC to LHR. This was not the case> Repsective flights were on sale on the LH homepage with several economy class seats. So the final outcome was that LOT booked my on a flight to MUC. But not further. And fully on my risk as they said. Ok, done. In MUC LH was very helpful and friendly (and are aware of bad LOT complaints handling): They booked me on the next LHR flight - and all ok. I sent several complaints to LOT. Until now (April 2015, half a year later) I have not received any answer (and it is not about the money for me, just a "sorry").
Antoni
2016-08-31 21:54:38
A.Wozniak . Flight on June 25th 2015 from Warsaw to Toronto.
In overall negative experience when flying back home after a month long trip to Poland.
The entertainment unit in front did not work at all and I was not the only one having the same issue. Sometime later in flight the cabin light turned on over my head permanently . It would require some sort of restarting the entire system to switch it off. In this case could not be done.
Food : Terrible breakfast of cold bun with little cheese and strip of lettuce - untouched by all around and me .
Flight attendants : very unprofessional . I was patronized over the way how to order a cup of coffee. Too bad some take for granted the privilege to serve passengers who pay also the cabin crew salary. Lack of appreciation is a hard lesson to swallow.
Seats : narrow, very limited leg room , uncomfortable.
steve
2016-08-31 21:53:17
The oversold the flight and sold my seat to someones else. The process to me and 5 other people to a hotel took over 3 hours. it turns out they outsource this part of the service to small companies that try to save as much money as possible. How hard can it be to get a van and transport people to a nearby hotel?
As required by EU law, I was given 600 Euros in compensation for having been bumped off my flight. However, they then made it difficult to cash it, asking me to travel to a specific office, in person, instead of just transferring the funds to my bank account.
The flight itself was okay, once I got into the place, but I arrived one day late and exhausted.
EDITORS COMMENT: you think they would make it easier given that their overbooking led to your inconvenience. Very frustrating!
patrick
2016-08-31 21:51:58
Lot 787 Dreamliner long haul, Business Class. Fantastic experience. Much better than other european airlines in Business Class. A lot of space and full flat seats! EDITORS COMMENT: Sounds fabulous! thanks for sharing your experience.
Toby
2016-08-31 21:50:24
Don't travel with young children. my flight on my own was OK, but the flight back was terrible. The administration of this airline is very poor and it takes them up to a month to reply to any complaints, if at all. 1: I had NO email confirmation at all and we had no emails to check inallocation of seats. I had to email them myself to check! 2: Changed our PAID seating numbers without any prior notification. Mixed our seats. 3: Plane was not a Boeing 737 as listed on the ticket but actually an Embraer 190 which as you may know has 4 seats per row rather than 6, so we were not where we had paid to be. 4: On boarding the plane we were the only ones with a baby and were told to wait until everyone (approx. 30 people). Our baby was screaming and the attendant was just ignoring my wifes polite requests (she is Polish). Other passenger started complaining to her on our behalf! 5: My wife was trying to calm our child and was told to sit down During the fasten seatbelt sign (turbulence) she let about 10 people go up and use the toilet without making them sit down!! This is VERY dangerous, I have never seen this on any other airline in 30 years of travelling!
sarah
2016-08-31 21:48:19
Terrible experience. Rude airline staff, special meal request was "forgotten", and staff failed to warn me about the danger of losing my iPad (or other personal items) down the side of the seat. When this happened to me, and my iPad case was damaged, the stewardess apologized and said she forgot to tell me and it is a known design issue
Glenn
2016-08-31 21:45:57
Flew 7116 CHICAGO-WARSAW-RIGA on Boeing 787 and Dash 8-400 and back 72416 RIGA-WARSAW-CHICAGO both on Business Class. Seats, food and service were excellent both ways. Flight Attendants were extremely friendly and attentive. On the Riga to Warsaw return , the Flight Attendant even went out of her way to retrieve my carry-on luggage from the cart as they were being unloaded in Warsaw, handed it to me and directed me to a special van waiting at the tarmac for the Business Class passengers to take us to the terminal ahead of other passengers. Very pleasant experience and will definitely fly with them again next year going the same route. I would definitely recommend flying Lot Business Class.
Mohamed
2016-02-14 00:18:05
That takes us up to the next level. Great posgint.
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